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Dear Customer Service,
Thanks for the follow up. I have to say that I was very surprised and pleased by the service that your company afforded me on my last order. The ordering system was prompt, safe and secure online, and that the product arrived when your company said it would. The fact that even AFTER the order has been delivered that you are interested in improving your service and care about your customers, says quite a bit about the company and the organization as a whole. I wish that I had ordered a black pair as well. Hopefully soon I will be able to place the order.
Gayle W, Akron