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Hello,

I just want to thank all of you for your products and for your good service. I was desperate to find a source for compression hose for my son, and found your company on the Internet. I left a message, thinking no one would call or someone would call weeks later...a most special young lady named Jeneen telephoned in just a short while, told us how to measure his leg, helped us decide what we needed and when the conversation ended I knew exactly what to do to finish this order. In the midst of all this my son had to go to our local hospital emergency room on two different nights and one of the emergency room doctors told him about the Wound Center at Cobb. We found the help we needed at Cobb and they advised knee high stockings. I dreaded telling our young lady that we needed to change - not to worry, she said, we'll just change them! They have arrived and we are so pleased. This transaction normally would be a headache, in real life it was very pleasant. Your young lady Jeneen (I hope I have spelled her name correctly) is a treasure. You bet when we need this type of product again we will be calling. I will keep this information and if I have the opportunity I will recommend you to others. I thank you with all my heart.

Be sure to thank Jeneen again for us, tell her how grateful we are for her
and that we love her.

We wish all of you a special blessing throughout the year.

Clara,
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Privacy Policy

When you come to our site to look for an item, we will only use this information to improve our site and will not store it with information we could use to identify you.

For Visitors/Surfers:

  • We only collect basic web server log information which includes your IP address. (Nearly all sites collect this information, this is a feature of the web server, nothing fancy or special).
  • We don't use cookies.
  • We rarely display linked graphic content (like small button banners) hosted on another site. You can configure your browser not to accept any cookies from sites other than you are actually browsing.
  • We don't require you submit your email or any other information for access to any part of our site.
  • We don't have any paid advertisements on our site. We do have inter-site ad like graphics.

For Customers:

  • (All of the above for Visitors/Surfers apply)
  • When you make a purchase via our secure agent;
    • We receive the information you provided (your name, address, phone number, IP address) but not your credit card number.
    • We do not purge any data we received that results a purchase as long as you remain our customer.
    • We use your email and Order ID (and other information you provided with your order, if necessary) to identify you as the customer and provide support and free updates to software.
    • We never disclose any sale we made, your name or email to anyone.
    • We never send you any email after your purchase is complete other than to inform you about free updates to the product you purchased only. (You won't receive any email from us about any promotion we have or about any product other than you have purchased and has a free update available).
    • We might search your email using public search engines during order verification.
    • Our products have your name and email stated in the about box, so if you somehow let others use the software (which is against the license agreement) you will be disclosing your name and email.
    • You might be assigned a username and password to download the product or free updates to the product you purchased. In that case we still only collect basic web server log information, which includes you authentication details and IP address.

About our products:

  • Our products do not try to connect to internet or collect/send any data in any way.
  • Our products do not write to Windows registry. ('Don't mess with the system' is our policy).
  • Our products do not install/create any file in any folder other than the folder main EXE is located. Update (July 2003): Our products may also create additional temporary files in the Temporary Files Folder of the OS. These files will normally be deleted at the time you exit our applications. But in case OS crashes, some files might be left. Any disk cleaner type program will delete the files in the temporary files folder.
  • Our products do not have an installer application because of the above policies. We consider this as a feature.

Data Retention:

We purge every month the browsing information (web server log data) that we collect.

We will keep the information about you and your purchases for as long as you remain our customer.


Email:
customerservice@compressionstore.com

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